KBACE Technical Support

KBACE support personnel are well-versed, trained, and experienced Oracle® consultants. Our team includes Senior Software Engineers, Senior Oracle® Developers, highly experienced Oracle® functional users, and access to the KBACE internal support network.

Problems don't always occur between the hours of 9-5. The KBACE Customer Portal and Support Wizard site provide our clients 24-hour access to our consultants worldwide, as well as an array of industry white papers.

Our Oracle-focused reporting adapts as Oracle responds to tax law changes and makes internal improvements. Support value includes quarterly KBX server installation updates and emergency updates as Oracle requires. Each quarter also brings new features to the desktop and optional online updates are made available as well.