Oracle E-Business Suite Blog

Prior to the actual session:

• If possible, conduct a "dry run" of the equipment/computers that will be used
• Test the projector and your PC just before the beginning of the session
• Arrange the presenter's area, the white-board and flip charts appropriately
• Have dark ink markers available (so that they can be seen clearly)
• If possible, arrange a smaller conference room
• If possible, arrange the video to include "Picture in Picture" so that you can view yourself while presenting and also the participants
• Verify that all materials have been sent to the participants in advance
• Be aware of differences in time zones for all participants
• Verify technical support available if there are problems with equipment
• Verify that any Oracle instances being used are up and running and that user ids, passwords and responsibilities are working appropriately
• Try to wear mid-tone colors that won't merge into the background, or conversely, cause contrast problems if they're too dark.

During the actual session:

• Start your session a few minutes early to ensure all participants are ready without technical difficulties
• Have all participants introduce themselves at the beginning of the session (use this as a test to determine if everyone can hear each other properly)
• Consider having all participants put their phones on "mute" to avoid background noise
• Speak clearly and slowly, but in a normal voice
• Be aware of the speed and volume of your voice when presenting
• Try to face the camera as much as possible, avoid keeping your back to the camera/audience
• Stay in range of the camera view
• Avoid sudden moves
• Avoid constant motion, as this may cause camera focusing delays
• Avoid keeping your hands in pockets and playing with coins, keys or other noisy items
• Ask lots of questions to keep everyone engaged, make sure you address the person by name, make sure you give them time to respond
• If possible, record the session
• Document "parking lot" issues
• Be prepared for a closing period to recap everything and discuss next steps

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UPK context IDs are provided by applications as unique identifiers for individual forms.  They can be used in conjunction with the Oracle Applications Help Menu to provide context sensitive help.   Context IDs are captured automatically during UPK recording. 

Note: There is a custom PLL script that must be run prior to recording topics.    

In this scenario, when a user is working within a particular form and launches the Online help, there is the option to activate the UPK player, and any corresponding UPK topics are displayed.

To view a recorded context ID for the frame:

• Open the topic editor and go to the specific frame needing to be viewed, entered or modified
• Click the Context ID button from the menu bar

A Context ID Report that can be used to identify missing context ids can be published to generate a list of the Context IDs.  

Below is an example of a frame in the Context ID Report:

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