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Linking UPK topics to Oracle Tutor Procedure documents

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What kind of content can be used in KP?

Posted by: JL in Untagged  on

JL

Knowledge Pathways (KP) allows training content to be organized and delivered through the Web using a browser. There are many different types of content that can be included in KP. Anything that is generally found on web pages can be included in Knowledge Pathways.

These include audio, video, flash video, html pages, etc.

Additionally, the content explorer can be used to include player files located on a local hard drive, network drive, or referenced using a URL.


UPK - Finding content in a large library

Posted by: JL in UPK on

JL

As you and your UPK developers create content, the outline can contain hundreds of topics organized by modules and sections.  Creating folders in the library with the same name as the section or module in the outline is a great way to organize your content.  Once you are organized, it is easier to maintain the content created.

Sometimes, topics need to be deleted.  Deleting topics in the outline view simply deletes the link to the topic (not the topic itself).   To delete topics from the library, you will first need to find them.  An easy way to find where topics are located in the library is to highlight the topic (1) in the outline and click the View > Find In Library menu option (2).  The topic will appear highlighted in the library within the respective folder (3) and can now be deleted.


Adding the Company Logo

Posted by: JL in UPK on

JL

Adding the Company Logo

Companies can choose to incorporate their company logo in player deployments, LMS packages, and various document output formats such as Training Guides, Job Aids, and Test Scripts.

This can be globally done using the Customize Logo option available starting in UPK 3.5 and UPK Professional 6.2.  This is especially useful as company logos evolve.

The Oracle recommended logo size is 230X44.  In our experience, the recommended size is not optimal and as a best practice the logo is tweaked where needed after reviewing the deployment and document output format options.


 

UPK (User Productivity Kit) is a tool that can be used to create content for training. After the training content is captured, there are many output options available, as well as attachment options that are useful across the organization.

For example, UPK can work in conjunction with Oracle Tutor documents.  Tutor is used to document the business process.  The business process document can be linked within a UPK topic. The benefits of this include enhanced end user training and knowledge transfer from the top down to the end user.

UPK topics can be linked to tutor documents at the module, section, topic, or frame level.

In the example below, tutor is linked at the topic level.


Copy and Paste Frames in UPK

Posted by: JL in UPK on

JL

 

After recording a lengthy UPK topic, upon review some of the actions are recorded in the wrong sequence. For example, one must click the checkbox and then click on the XYZfield on a form. However, it was recorded as clicking on the XYZfield first and then clicking the checkbox.

Prior to v3.5.x, one would need to re-record the actions in the correct sequence by inserting missing frames (Insert menu-> Missing Frame(s) option).

However, in v3.5.x, one can copy and paste a frame or frames and tweak as needed right in the UPK Developer without the need to re-record.