Posted by: Michelle Bartlett in UPK on
Nov 11, 2009
If you've worked with Oracle Tutor, you know that you can enhance the content by adding attachments within Tutor processes, sub-processes and procedures. To enhance the experience for the end-user, links can be created to learning content created using the User Productivity Kit (UPK). Linking UPK content within Tutor procedures allows the end-user to review the business process from a high level down to the precise system steps.
For example, within a Tutor procedure, decide where the user touches the system and would benefit by viewing a UPK topic simulating the system steps. Add a refer to statement to link to the UPK topic playback mode(s) of your choice. Once you add the link and convert the Tutor documents to HTML, the end-user has the ability to launch the simulation.
Below are three screenshots to show the end to end process.
1. The Tutor procedure flow where the end-user has the ability to click on the Update Personal Information image to;
2. access the refer to statement within the procedure where two playback modes to a UPK topic are linked; and after selecting a playback mode (in this example Try It)
3. to the UPK Try It mode of that topic.
Posted by: Michelle Bartlett in UPK on
May 29, 2009
The KBACE Education team provides a Player to attach to the Oracle Help menu once a week during content development, but attaching the player requires that the instance be bounced. This process can pose problems when maintaining a current Player during content development.
We've discovered that publishing a new player and replacing certain smaller files within the PlayerPackage instead of the entire package can resolve this issue. This will save hours over a full upload, and does not require the instance to be bounced.
