Updating UPK Player Attached to Oracle Help Menu

Recording at the lowest screen resolution available within UPK (1024 x 768) will enable end users still utilizing a low screen resolution the ability to view the simulations without having to scroll left to right or up and down.  Simulations will be viewed in full screen on machines with low resolutions while the content will display within a border on machines with higher resolutions.  This way neither user type is negatively impacted.

Frames cannot be copied into topics recorded using a different resolution so this is an important consideration for maintaining content. 

It is also important to consider how simulations will be used in content delivery.  If an instructor intends to display content to end users on a projector the best resolution is also 1024 x 768 for optimal readability.

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If you've worked with Oracle Tutor, you know that you can enhance the content by adding attachments within Tutor processes, sub-processes and procedures.  To enhance the experience for the end-user, links can be created to learning content created using the User Productivity Kit (UPK).  Linking UPK content within Tutor procedures allows the end-user to review the business process from a high level down to the precise system steps.

For example, within a Tutor procedure, decide where the user touches the system and would benefit by viewing a UPK topic simulating the system steps.  Add a refer to statement to link to the UPK topic playback mode(s) of your choice.  Once you add the link and convert the Tutor documents to HTML, the end-user has the ability to launch the simulation.

Below are three screenshots to show the end to end process. 

1.  The Tutor procedure flow where the end-user has the ability to click on the Update Personal Information image to;

2.  access the refer to statement within the procedure where two playback modes to a UPK topic are linked; and after selecting a playback mode (in this example Try It)

3.  to the UPK Try It mode of that topic.

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The KBACE Education team provides a Player to attach to the Oracle Help menu once a week during content development, but attaching the player requires that the instance be bounced.  This process can pose problems when maintaining a current Player during content development.  

We've discovered that publishing a new player and replacing certain smaller files within the PlayerPackage instead of the entire package can resolve this issue.  This will save hours over a full upload, and does not require the instance to be bounced.

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