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KBACE Managed Support Services |
Leverage economies of scale and give yourself the confidence that comes from knowing that your Oracle® Systems are supported by the best team in the industry. KBACE Managed Support will ensure that your business realizes the full potential of your technology investment. Features of our Managed Support offering include:
- Low cost access to Oracle Application experts in a controlled, predictable manner
- A dedicated Service Delivery Manager (SDM) who is responsible for optimizing support hours, monitoring trends in your support requests, and communicating best practices to your Oracle team
- Each Managed Support contract begins with an initialization process that minimizes transition time and provides a detailed analysis of your current configuration. KBACE team completes a “Configuration Healthcheck”
- Manage the whole E-Business life cycle from trouble shooting existing applications to rolling our additional functionality
- The value of having a team of Oracle experts actively responsible for managing your Oracle Applications
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